At Arhamco, your satisfaction is important to us! If you’re not fully happy with your purchase, we’re here to help.
1. Return Policy
You can request a return within 7 days of receiving your order.
To be eligible for a return:
The product must be unused and in its original packaging.
You must provide the receipt or proof of purchase.
Damaged, defective, or wrong items must be reported within 48 hours of delivery.
2. Non-Returnable Items
Some items are not eligible for return, including:
Perishable goods (food, flowers, etc.)
Personal care and hygiene products.
Customized or personalized items.
Digital downloads and software.
3. Refund Policy
Once your return is approved and the item is received, we will process your refund within 7 working days.
Refunds will be issued through the original payment method.
For Cash on Delivery (COD) orders, refunds will be done via bank transfer after confirmation.
4. Exchange Policy
Exchanges are only allowed for the same product if it arrives damaged or defective.
Please report the issue to [your email or support number] within 48 hours of delivery.
5. How to Request a Return
Contact our support team at:
Email: admin@arhamco.com
Phone: 8937821786
Share your Order ID, product photos (if defective), and reason for return.
Our team will guide you through the return process.
6. Shipping for Returns
Return shipping charges may apply unless the item was defective, damaged, or sent by mistake.
In cases of seller fault (wrong item, defective item), return shipping is free.
7. Late or Missing Refunds
If you haven’t received your refund after 7 working days, please check your bank or payment provider first.
If the issue remains, contact us at:
Email: admin@arhamco.com
Arhamco is committed to offering fair and clear return and refund policies to build trust and long-term customer relationships.
